| Issue ID | 1099974 |
| Internal NHTSA # | 10626058 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C350 |
| Model Year | 2008 |
| File date | 16/08/14 |
| Component | ELECTRICAL SYSTEM:IGNITION:SWITCH |
| Product type code | VEHICLE |
| Description of the problem | About 3 moths ago my car was unable to start, mercedes benz (mb) technician came and diagnose it that there is an issue with the electronic ignition switch(eis) - that it was not recognizing my key. The tech. Wiggle around the key and was able to crank and start my car. It never happen again until last week (august 16,2014), the car won't start again. I called mb and they send me a technician at my house, his diagnosis was the eis issue again and this time he was not able to start my car. He suggested that it should be towed to the nearest dealership. This morning (aug. 18, 2014), i tried to start my car and wiggle the key on the ignition and i was able to start the car again. Unfortunately when i turned off the ignition, i was not able to start it again. A friend of my told me that there was a recall regarding the eis of mercedes benz c 350 in 2008. The mb campaign no. Is 2008020003, march 2008. I called mercedes benz and asked them if they will cover the cost for replacing the eis. Their response was, they will not because my car vin was not one of the cars that is being recalled about this eis problem. Why is mb is not covering the cost, this is the same issue on the recall regarding the eis malfunction that was sent in march 2008. |
| Vehicle Mileage at Failure | 81000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAN ANTONIO, TX |
| VIN pattern | WDDGF56XX8FXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |